Standard Vendor Terms

DIRECT LINE PROCUREMENT PURCHASE ORDER TERMS AND CONDITIONS

Effective Date: June 22, 2026

Order Acceptance: Please confirm all line items within 48 hours of receipt via our agreed communication channel. Failure to reject this PO within 48 hours constitutes full acceptance of the quantities, prices, and delivery dates stated herein.

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Pricing & Fees: All prices are fixed and inclusive of all shipping, handling, and packaging costs, exclusive only of VAT where applicable. No additional charges will be accepted unless approved in writing prior to shipment.

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Delivery & Risk: Risk of loss or damage remains with the Vendor until goods are delivered to and accepted by DLP. DLP reserves the right to cancel this order, in whole or in part, without penalty if delivery timelines are breached.

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Invoicing Requirements: Send electronic invoices to inquiries@DirectLineProcurement.com adhering strictly to the following:

  • Submit exactly one (1) invoice document per email in PDF or TIFF format (no ZIP files).

  • Images must be 300 dpi or higher.

  • The email subject line must include: Vendor Name, Invoice Number, and PO Number.

  • The invoice document must display: The PO number, line item number, Legal Entity details, and (if applicable) the DLP service contract ID.

  • Note: Missing information or price discrepancies will result in immediate invoice rejection.

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Queries: For billing/invoice questions, email inquiries@DirectLineProcurement.com. For PO or order questions, reply directly to the sender of this document.